Do you really want to switch between versions ? Enter (yes/no)? yes Switching Version and Restarting the Appliance … Switch version duration can vary depending on the… Read more “Failure During Switch-Version: ERROR: Acquiring lock failed”
Tag: cucm
VMware Tools 10.0 Update Failures Creates Outage – CSCux90747, CSCva09767, CSCuy84075
A friend hit this delightful defect this week: https://quickview.cloudapps.cisco.com/quickview/bug/CSCva09767 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux90747/?referring_site=bugquickviewclick https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy84075/?referring_site=bugquickviewredir There are several workarounds, but ultimately there’s a COP file for this – ciscocm.VMwareTools2016c.cop.sgn. The… Read more “VMware Tools 10.0 Update Failures Creates Outage – CSCux90747, CSCva09767, CSCuy84075”
CSCup36072 – CUCM/CUC Patch Upgrade Fails
Hit another horror defect today… Patch upgrades apparently do not work as of 10.5.x and up! The defect is described below: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup36072 The… Read more “CSCup36072 – CUCM/CUC Patch Upgrade Fails”
CSCug20588 – Auto-Reg Failure – “Could not insert new row – duplicate value in a UN”
Had an issue that’s affected multiple deployments that I’ve been working on. At one of my clients in particular, this reached an escalation level. Just sharing this… Read more “CSCug20588 – Auto-Reg Failure – “Could not insert new row – duplicate value in a UN””
Interpreting MGCP Debug Parameters
I manage a number of deployments that still feature ISDN extensively, so debug mgcp packet is something that I’m reading off IOS CLI on a fairly routine basis at… Read more “Interpreting MGCP Debug Parameters”
CUCM Video Codec Preferences Support – CSCuw53802
Colleague called me for assistance with a video call that wouldn’t set up when dialling in to a VC bridge. The call flow was from a Polycom… Read more “CUCM Video Codec Preferences Support – CSCuw53802”
Accessing the jabber-config.xml Jabber Configuration File
Often when working on Cisco Jabber installations, you will be required to edit an existing jabber-config.xml file to change client parameters or support new functionality, or simply as part… Read more “Accessing the jabber-config.xml Jabber Configuration File”
Cisco Support Community Collaboration Videos
Thanks to Java for sharing this – can’t believe I’ve never come across this! A really, really awesome resource for a number of Collab-related support topics. Some… Read more “Cisco Support Community Collaboration Videos”
CUOS Certificate Expiration Issues and Regeneration
I arrived on site at a remote client picking up a deployment that was done some 18 months ago for additional scope of work. However, when I… Read more “CUOS Certificate Expiration Issues and Regeneration”
Gathering CUOS Installation Information Prior to Upgrade
It may sound obvious, but prior to any upgrade – prepare for the eventuality of a system rebuild. I hit an upgrade today that required both a… Read more “Gathering CUOS Installation Information Prior to Upgrade”
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