Accessing the jabber-config.xml Jabber Configuration File

Often when working on Cisco Jabber installations, you will be required to edit an existing jabber-config.xml file to change client parameters or support new functionality, or simply as part of an audit or system assessment want to have a look at what customization is being used for Jabber already.

There are several ways to access the jabber-config.xml file from your CUCM/TFTP server or Jabber client PC.

When troubleshooting, it is often helpful to know the methods to view from both the TFTP server and the Jabber client PC.  Discrepancies can be a good starting point for troubleshooting.

Method 1 – CUOS

From CUOS, run the following command:

admin:file view tftp jabber-config.xml

 

Method 2 – Browser

From your browser, enter the following:

http://X.X.X.X:6970/jabber-config.xml

where X.X.X.X is the CUCM (i.e. TFTP Server) IP Address

 

Method 3 – TFTP Client

Use a TFTP Client such as Windows TFTP client or TFTPD32 and GET the jabber-config.xml file.

 

Method 4 – Windows Client PC

Fetch this from the following path:

%USERPROFILE%\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Config

You may need to enable showing of hidden files on the Windows desktop to reach this.

 

If you know of more, please let me know!

#dontcalltac

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.