One of my customers who is targeting a migration to 12.5 is running a number of legacy phone and VC models that will fall in the unsupported… Read more “Extracting Unsupported and Deprecated Phones Models for UCM 12.5 Migrations”
Category: cucm
Extracting recursive compressed file directory structures for trace and log analysis
Often when given a CUCM SDL zip file with traces spanning multiple CUCM servers or trace files per server, the trace files provided are zipped. If you… Read more “Extracting recursive compressed file directory structures for trace and log analysis”
Ubuntu Setup for Power-User SDL Trace Analysis
Arguably the most effective method for CUCM SDL trace analysis is using GrepWin for multi-file pattern matching paired with Notepad++ for trace analysis. Once you get past… Read more “Ubuntu Setup for Power-User SDL Trace Analysis”
Extracting CUCM SIP Trunk Information using SQL
I am currently overseeing a large multi-cluster deployment with literally hundreds of SIP trunks spanning almost 10 leaf clusters, plus SME. Maintaining configuration standardization on deployment with… Read more “Extracting CUCM SIP Trunk Information using SQL”
Analyzing UC Application Informix SQL Tables, Columns and Data Types
Overview It is often necessary or useful to analyze a specific table’s columns and their associated data types when constructing queries for CUCM, CUCxN, UCCX etc. However,… Read more “Analyzing UC Application Informix SQL Tables, Columns and Data Types”
Finding Jabber devices with Custom Configuration Files
Finding custom Jabber configuration files can be a pain. These are set via a “Remote Support Field”, which internally to CUCM is stored inside a vendorConfig when… Read more “Finding Jabber devices with Custom Configuration Files”
Finding Incorrectly Provisioned Extensions on CUCM with SQL
A customer had a multi-site deployment, with 30,000+ extensions, but is facing problems with dialing from missed calls directory not working for random users, generating on-going tickets… Read more “Finding Incorrectly Provisioned Extensions on CUCM with SQL”
Phone Upgrades Fail Due to Upgrade Dependency
This is not a new issue, but it comes up often enough that searching for the exact version each time has started to irritate me… This post… Read more “Phone Upgrades Fail Due to Upgrade Dependency”
CUCM SQL – Reporting on User/Phone Data
Overview A friend at work needed a simple report detailed basic phone data and associated user information. This is a common requirement for many CUCM admins,… Read more “CUCM SQL – Reporting on User/Phone Data”
CUCM DRS Restore of SELFCARE module fails – “Cannot find the deployment type”
Faced an interesting bug this week when doing a DRS restore in a dead-net environment ahead of a migration. Backup was from 11.5.x, and included PLM, SELFCARE,… Read more “CUCM DRS Restore of SELFCARE module fails – “Cannot find the deployment type””
afterthenumber 