A word of warning on Unity and plus dialling with transfers… Was implementing an after-hours service with Call Handlers, and needed to route a call back to… Read more “Unity Transfer to External Fails if +E164 Number is Escaped”
Category: cuc
VMware Tools 10.0 Update Failures Creates Outage – CSCux90747, CSCva09767, CSCuy84075
A friend hit this delightful defect this week: https://quickview.cloudapps.cisco.com/quickview/bug/CSCva09767 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux90747/?referring_site=bugquickviewclick https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy84075/?referring_site=bugquickviewredir There are several workarounds, but ultimately there’s a COP file for this – ciscocm.VMwareTools2016c.cop.sgn. The… Read more “VMware Tools 10.0 Update Failures Creates Outage – CSCux90747, CSCva09767, CSCuy84075”
CSCux67499 – SQL NullPointer Exception causes CUC Subscriber Sync Failures
The later version (11.0 – 11.2) of PCP have a fairly painful caveat when it comes to Unity Connection. CUC is currently afflicted by a(nother) horrid Informix… Read more “CSCux67499 – SQL NullPointer Exception causes CUC Subscriber Sync Failures”
CSCup36072 – CUCM/CUC Patch Upgrade Fails
Hit another horror defect today… Patch upgrades apparently do not work as of 10.5.x and up! The defect is described below: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup36072 The… Read more “CSCup36072 – CUCM/CUC Patch Upgrade Fails”
Unity Call Extended for Recording Fails
While implementing an Auto Attendent today, we faced a challenge as the client did not want to pay for professional recordings, and needed to implement quickly. If… Read more “Unity Call Extended for Recording Fails”
Lua Script Solves Call Forward Masking
Had to implement an Auto Attendant in Unity today. The client had a requirement to send after-hours calls out to the PSTN, but had to be routed… Read more “Lua Script Solves Call Forward Masking”
Lua Scripting – Proxied Manager Breaks MWI for Centralized CUC Behind SME
I’ve been working as design and deployment lead on a globally significant full Collaboration on-premise deployment for the last 3 months (think 120 CUCM across 9 Leaf… Read more “Lua Scripting – Proxied Manager Breaks MWI for Centralized CUC Behind SME”
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