As a freelancing UC engineer, I offer a variety of services on-site for the German market, or as a remote teleworker for all other engagements.  I provide a variety of services catering to the Cisco Unified Communications market.

I can offer pre-sales technical guidance, end-to-end systems design, deployment, 3rd-line support or root cause analysis services for the entire Cisco UC applications suite:

• CUCM
• Unity Connection
• IM and Presence
• UCCX
• Cisco TelePresence Server and Conductor
• Expressway
• Cisco Meeting Server (CMS/Acano)
• Attendant Console
• Voice Gateways/CUBE
• SBCs

I have extensive experience low-level troubleshooting of all of the above applications (as well as 3rd-party UC integration applications), and am happy to advise on advanced trouble tickets, providing log, trace or Wireshark analysis where necessary.

I am also very familiar with many of the Cisco UC APIs and related scripting languages.  Please contact me if you need support with:

• Custom CUCM AXL or CUPI (Unity Connection) Integrations
• Network or UC Provisioning Automation
• Custom Tcl IVR/AA Scripting
• SIP Normalization Scripting
• UCCX Scripting
• WebEx  Teams API Integrations and UC Bot Development
• Open-source integrations to CUCM
  • Syslog, SNMP integrations
  • Backup services and scripting
  • Monitoring and analytics aggregation
  • etc.

I am open to new projects and am quite flexible with working hours and budgets.  Please get in touch below if you’d like to discuss how I can assist you in a project you are working on.