Freelance Services

As a freelancing UC engineer, I offer a variety of services on-site for the German market, or as a remote teleworker for all other engagements.  I provide a variety of services catering to the Cisco Unified Communications market.

I can offer pre-sales technical guidance, end-to-end systems design, deployment, 3rd-line support or root cause analysis services for the entire Cisco UC applications suite:

  • CUCM
  • Unity Connection
  • IM and Presence
  • UCCX
  • Cisco TelePresence Server and Conductor
  • Expressway
  • Cisco Meeting Server (CMS/Acano)
  • Attendant Console
  • Voice Gateways/CUBE
  • SBCs

I have extensive experience low-level troubleshooting of all of the above applications (as well as 3rd-party UC integration applications), and am happy to advise on advanced trouble tickets, providing log, trace or Wireshark analysis where necessary.

I am also very familiar with many of the Cisco UC APIs and related scripting languages.  Please contact me if you need support with:

  • Custom CUCM AXL or CUPI (Unity Connection) Integrations
  • Network or UC Provisioning Automation
  • Custom Tcl IVR/AA Scripting
  • SIP Normalization Scripting
  • UCCX Scripting
  • WebEx  Teams API Integrations and UC Bot Development
  • Open-source integrations to CUCM
    • Syslog, SNMP integrations
    • Backup services and scripting
    • Monitoring and analytics aggregation
    • etc.

I am open to new projects and am quite flexible with working hours and budgets.  Please get in touch below if you’d like to discuss how I can assist you in a project you are working on.