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afterthenumber

Thoughts and experiences of a Cisco Collaboration engineer after clearing the CCIE lab…

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    Tag: im and presence

    Finding Jabber devices with Custom Configuration Files

    Finding custom Jabber configuration files can be a pain. These are set via a “Remote Support Field”, which internally to CUCM is stored inside a vendorConfig when… Read more “Finding Jabber devices with Custom Configuration Files”

    December 21, 2018December 21, 2018 by jonathan

    VMware Tools 10.0 Update Failures Creates Outage – CSCux90747, CSCva09767, CSCuy84075

    A friend hit this delightful defect this week:   https://quickview.cloudapps.cisco.com/quickview/bug/CSCva09767 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux90747/?referring_site=bugquickviewclick https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy84075/?referring_site=bugquickviewredir   There are several workarounds, but ultimately there’s a COP file for this – ciscocm.VMwareTools2016c.cop.sgn.  The… Read more “VMware Tools 10.0 Update Failures Creates Outage – CSCux90747, CSCva09767, CSCuy84075”

    November 15, 2016April 18, 2018 by jonathan

    Accessing the jabber-config.xml Jabber Configuration File

    Often when working on Cisco Jabber installations, you will be required to edit an existing jabber-config.xml file to change client parameters or support new functionality, or simply as part… Read more “Accessing the jabber-config.xml Jabber Configuration File”

    May 15, 2016May 15, 2016 by jonathan

    Cisco Support Community Collaboration Videos

    Thanks to Java for sharing this – can’t believe I’ve never come across this! A really, really awesome resource for a number of Collab-related support topics.  Some… Read more “Cisco Support Community Collaboration Videos”

    April 25, 2016 by jonathan

    CUOS Certificate Expiration Issues and Regeneration

    I arrived on site at a remote client picking up a deployment that was done some 18 months ago for additional scope of work.  However, when I… Read more “CUOS Certificate Expiration Issues and Regeneration”

    April 21, 2016April 25, 2016 by jonathan
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