CSCup36072 – CUCM/CUC Patch Upgrade Fails

Hit another horror defect today…  Patch upgrades apparently do not work as of 10.5.x and up!




The defect is described below:



The bug details are below – only workaround is to install with a bootable image!


When doing a fresh install of a Call Manager node, there is an option to use an upgrade patch option.

For CUCM 10.5, this approach cannot be used. Not even by using the bootable image for 10.0 and upgrade file for 10.5

Installing CUCM 10.5 with bootable image of a lower version and upgrade file of CUCM 10.5

None -> Use Bootable image for CUCM 10.5 itself


To resolve, the only “supported” method is to request a bootable image from TAC.


Terrible.  Terrible.  Terrible.

Tagged , , , , ,

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Collaboration Engineer

All things Technology - Posts to save for when you need them

Gerry Keleghan's Blog

A Blog about Cisco Unified Communications


my personal journey to ccie collaboration

Striving for greatness

Thoughts on DevOps, emerging tech, and open source

Network Experts Blog

“Knowledge comes by eyes always open and working hands.”

SIP Adventures

A unified communications blog by Andrew Prokop

The Cloverhound Blog

Cloverhound Employees Talk Unified Communications and Contact Center


Fog navigator. Get out of the clouds. Down to earth solutions. @Warcop

Cisco Collab Engineering Tips

Michael White - CCIE #26626


Photography by Manos,


Thoughts and experiences of a Cisco Collaboration engineer after clearing the CCIE lab...

The Daily Post

The Art and Craft of Blogging

The Blog

The latest news on and the WordPress community.

%d bloggers like this: