CDR is not my favourite topic, but yes they are important and people make a lot of noise when things go wrong. CAR can be a great tool for troubleshooting. Some good links on this below.
CUCM CDR Overview:
https://supportforums.cisco.com/document/53056/understanding-cdr-call-detail-records
I really recommend that some is spent understand the CDR Architecture and Services for CUCM for clustered environments.
Troubleshooting CDRs:
https://supportforums.cisco.com/document/55821/troubleshooting-cdr
Managed Service Alerts – Start of CAR:
CDR Administration Guide:
Managed Service Alerts – Start of CDR: