A word of warning on Unity and plus dialling with transfers… Was implementing an after-hours service with Call Handlers, and needed to route a call back to… Read more “Unity Transfer to External Fails if +E164 Number is Escaped”
Category: UC Applications
May the 4th… or not.
In tonight’s episode of Devs Gone Wild… Cisco just released CSCvj32935 to address an urgent issue where numerous customers reported R2-D2 appearing on their screen on the 4th of May this year.… Read more “May the 4th… or not.”
Serializing Thin AXL SQL Query Responses with python-zeep
I have a buddy who asked for some help in constructing an SQL query to get all phones from CUCM that used a VPN Profile, which were… Read more “Serializing Thin AXL SQL Query Responses with python-zeep”
Getting Started with AXL Programming in Python using python-zeep
I’ve seen a lot more folks interested in working on UC automation and custom scripting against CUCM using AXL. This is great news. Unfortunately, Python, unlike other… Read more “Getting Started with AXL Programming in Python using python-zeep”
Updating CUCM’s Enterprise Parameters with AXL
When deploying CUCM on a regular basis, there is often a set of Enterprise Parameters common to most deployments that require configuration. These involve jumping through various… Read more “Updating CUCM’s Enterprise Parameters with AXL”
UTF-8 BOM, CUCM BAT and Other Reasons I Hate Windows
Stuck working in a customer environment without my personal laptop, or the ability to install a lot of software. Hit this bug: https://quickview.cloudapps.cisco.com/quickview/bug/CSCvd21759 Basically, CUCM doesn’t… Read more “UTF-8 BOM, CUCM BAT and Other Reasons I Hate Windows”
BAT Import Fails – Unmapped Exception bad header in block 1 record 15, header magic is not ‘ustar’ or unix-style zeros
If you hit this issue when uploading a BAT file, it’s probably because your bat files are encoded in ANSI, not UTF-8. Yes, it is a CUCM… Read more “BAT Import Fails – Unmapped Exception bad header in block 1 record 15, header magic is not ‘ustar’ or unix-style zeros”
Failure During Switch-Version: ERROR: Acquiring lock failed
Do you really want to switch between versions ? Enter (yes/no)? yes Switching Version and Restarting the Appliance … Switch version duration can vary depending on the… Read more “Failure During Switch-Version: ERROR: Acquiring lock failed”
VMware Tools 10.0 Update Failures Creates Outage – CSCux90747, CSCva09767, CSCuy84075
A friend hit this delightful defect this week: https://quickview.cloudapps.cisco.com/quickview/bug/CSCva09767 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux90747/?referring_site=bugquickviewclick https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuy84075/?referring_site=bugquickviewredir There are several workarounds, but ultimately there’s a COP file for this – ciscocm.VMwareTools2016c.cop.sgn. The… Read more “VMware Tools 10.0 Update Failures Creates Outage – CSCux90747, CSCva09767, CSCuy84075”
CSCux67499 – SQL NullPointer Exception causes CUC Subscriber Sync Failures
The later version (11.0 – 11.2) of PCP have a fairly painful caveat when it comes to Unity Connection. CUC is currently afflicted by a(nother) horrid Informix… Read more “CSCux67499 – SQL NullPointer Exception causes CUC Subscriber Sync Failures”