Overview It is often necessary or useful to analyze a specific table’s columns and their associated data types when constructing queries for CUCM, CUCxN, UCCX etc. However,… Read more “Analyzing UC Application Informix SQL Tables, Columns and Data Types”
Author: jonathan
Supporting CUBE NAT Integrations without Firewall ALG
Overview Recently had a customer which wanted to connect to a public ITSP (Flowroute). Their network design required a dual-interface CUBE deployment model, with an “inside” private… Read more “Supporting CUBE NAT Integrations without Firewall ALG”
Finding Jabber devices with Custom Configuration Files
Finding custom Jabber configuration files can be a pain. These are set via a “Remote Support Field”, which internally to CUCM is stored inside a vendorConfig when… Read more “Finding Jabber devices with Custom Configuration Files”
Finding Incorrectly Provisioned Extensions on CUCM with SQL
A customer had a multi-site deployment, with 30,000+ extensions, but is facing problems with dialing from missed calls directory not working for random users, generating on-going tickets… Read more “Finding Incorrectly Provisioned Extensions on CUCM with SQL”
Ubuntu 18.04 – Disk Space Runs Out after OS Upgrade – Xorg Logging Issue
Recently upgraded my laptop from Ubuntu 16.04 to 18.04. Relatively few issues with the upgrade. However, after several days my laptop ran out of space. The “/”… Read more “Ubuntu 18.04 – Disk Space Runs Out after OS Upgrade – Xorg Logging Issue”
Phone Upgrades Fail Due to Upgrade Dependency
This is not a new issue, but it comes up often enough that searching for the exact version each time has started to irritate me… This post… Read more “Phone Upgrades Fail Due to Upgrade Dependency”
CUCM SQL – Reporting on User/Phone Data
Overview A friend at work needed a simple report detailed basic phone data and associated user information. This is a common requirement for many CUCM admins,… Read more “CUCM SQL – Reporting on User/Phone Data”
CUCM DRS Restore of SELFCARE module fails – “Cannot find the deployment type”
Faced an interesting bug this week when doing a DRS restore in a dead-net environment ahead of a migration. Backup was from 11.5.x, and included PLM, SELFCARE,… Read more “CUCM DRS Restore of SELFCARE module fails – “Cannot find the deployment type””
Unity Transfer to External Fails if +E164 Number is Escaped
A word of warning on Unity and plus dialling with transfers… Was implementing an after-hours service with Call Handlers, and needed to route a call back to… Read more “Unity Transfer to External Fails if +E164 Number is Escaped”
“ls” alias in Windows
It’s such a small hack, but I’m not a Windows guy, and I get caught out multiple times a day typing ls instead of dir to view files… Read more ““ls” alias in Windows”