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afterthenumber

Thoughts and experiences of a Cisco Collaboration engineer after clearing the CCIE lab…

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    Category: cucm

    Understanding and Troubleshooting CUCM CDR and CAR

    CDR is not my favourite topic, but yes they are important and people make a lot of noise when things go wrong.  CAR can be a great tool… Read more “Understanding and Troubleshooting CUCM CDR and CAR”

    March 18, 2016March 23, 2016 by jonathan

    CUBE SIP Profiles – Normalizing Incorrect RURI/To Headers using Diversion

    Had a strange requirement today.  Needed to replicate a behaviour that is apparently quiet common on Asterisk, but haven’t seen it before myself. Our ITSP implemented a… Read more “CUBE SIP Profiles – Normalizing Incorrect RURI/To Headers using Diversion”

    March 18, 2016March 18, 2016 by jonathan

    Unity Call Extended for Recording Fails

    While implementing an Auto Attendent today, we faced a challenge as the client did not want to pay for professional recordings, and needed to implement quickly. If… Read more “Unity Call Extended for Recording Fails”

    December 7, 2015March 23, 2016 by jonathan

    Lua Script Solves Call Forward Masking

    Had to implement an Auto Attendant in Unity today.  The client had a requirement to send after-hours calls out to the PSTN, but had to be routed… Read more “Lua Script Solves Call Forward Masking”

    December 7, 2015March 18, 2016 by jonathan

    Lua Scripting – Replacing FQDN with IP in SIP Headers

    A friend of mine at Cisco TAC pinged me a few days ago, asking to assist him with a case he’s working on that required a sip normalization… Read more “Lua Scripting – Replacing FQDN with IP in SIP Headers”

    August 28, 2015March 18, 2016 by jonathan

    Lua Scripting – Proxied Manager Breaks MWI for Centralized CUC Behind SME

    I’ve been working as design and deployment lead on a globally significant full Collaboration on-premise deployment for the last 3 months (think 120 CUCM across 9 Leaf… Read more “Lua Scripting – Proxied Manager Breaks MWI for Centralized CUC Behind SME”

    August 8, 2015March 18, 2016 by jonathan

    Forcing MTP Killed the Mid-Call

    There’s a common misconception with Cisco SIP trunking that the desperate “Forced MTP” will always solve no audio, one-way audio, DTMF inter-working and every other media negotiation… Read more “Forcing MTP Killed the Mid-Call”

    August 8, 2015March 23, 2016 by jonathan

    DTMF Interworking and the MTP

    I came across this a while back when deep diving MTP when preparing for the lab.  I’ve pretty much got it down now, but I keep coming… Read more “DTMF Interworking and the MTP”

    August 8, 2015March 23, 2016 by jonathan

    UCCX – CTI Registration Fails after CUCM Upgrade to 10.5(2) – CSCuq26061

    Had a strange one today… A colleague completed a CUCM upgrade from 10.5 in-version.  No issues were experienced after the minor upgrade.  However, a few days later… Read more “UCCX – CTI Registration Fails after CUCM Upgrade to 10.5(2) – CSCuq26061”

    August 8, 2015March 18, 2016 by jonathan

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