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Thoughts and experiences of a Cisco Collaboration engineer after clearing the CCIE lab…

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    Category: Development

    BAT Import Fails – Unmapped Exception bad header in block 1 record 15, header magic is not ‘ustar’ or unix-style zeros

    If you hit this issue when uploading a BAT file, it’s probably because your bat files are encoded in ANSI, not UTF-8. Yes, it is a CUCM… Read more “BAT Import Fails – Unmapped Exception bad header in block 1 record 15, header magic is not ‘ustar’ or unix-style zeros”

    February 13, 2018 by jonathan

    Using Multiple SSH Keys for Access Different Git Accounts

    At work, I use both my companies internal GitLab and my personal GitHub account.  This requires multiple ssh keys for accessing each respective account. Under Linux, this requires a… Read more “Using Multiple SSH Keys for Access Different Git Accounts”

    August 22, 2017April 18, 2018 by jonathan

    Active Unassigned DN’s – Updating with SQL

    Update to a previous post… Disclaimer : Provided as is – you break your box all on your own buddy!  Lab this first.  The offending DNs can be… Read more “Active Unassigned DN’s – Updating with SQL”

    April 5, 2016December 10, 2019 by jonathan

    WebEx in Ubuntu 14.04+ for x64 systems

    As per Cisco’s WebEx System Requirements specification, WebEx is only supported in x86 for Linux, and for Ubuntu specifically in 12.x and 14.x with Gnome. However, most modern… Read more “WebEx in Ubuntu 14.04+ for x64 systems”

    April 4, 2016April 18, 2018 by jonathan

    CUBE SIP Profiles – Normalizing Incorrect RURI/To Headers using Diversion

    Had a strange requirement today.  Needed to replicate a behaviour that is apparently quiet common on Asterisk, but haven’t seen it before myself. Our ITSP implemented a… Read more “CUBE SIP Profiles – Normalizing Incorrect RURI/To Headers using Diversion”

    March 18, 2016March 18, 2016 by jonathan

    Regex – Conditionally Modifying User Data to “Title Case” for Phone Labels

    Sadly a lot of UC is well, about those pesky end users.  This generally involves user data of some sort, and inevitably this is bad data.  Formatting… Read more “Regex – Conditionally Modifying User Data to “Title Case” for Phone Labels”

    February 24, 2016April 5, 2016 by jonathan

    Prime Collaboration Provisioning – Aborting Failed Orders

    If you’ve worked with Prime Collaboration Provisioning, you will be accustomed to this ongoing headache when using Batch Provisioning:   The queuing architecture is atrocious, and is very… Read more “Prime Collaboration Provisioning – Aborting Failed Orders”

    February 16, 2016March 18, 2016 by jonathan

    Lua Script Solves Call Forward Masking

    Had to implement an Auto Attendant in Unity today.  The client had a requirement to send after-hours calls out to the PSTN, but had to be routed… Read more “Lua Script Solves Call Forward Masking”

    December 7, 2015March 18, 2016 by jonathan

    Lua Scripting – Replacing FQDN with IP in SIP Headers

    A friend of mine at Cisco TAC pinged me a few days ago, asking to assist him with a case he’s working on that required a sip normalization… Read more “Lua Scripting – Replacing FQDN with IP in SIP Headers”

    August 28, 2015March 18, 2016 by jonathan

    Lua Scripting – Proxied Manager Breaks MWI for Centralized CUC Behind SME

    I’ve been working as design and deployment lead on a globally significant full Collaboration on-premise deployment for the last 3 months (think 120 CUCM across 9 Leaf… Read more “Lua Scripting – Proxied Manager Breaks MWI for Centralized CUC Behind SME”

    August 8, 2015March 18, 2016 by jonathan

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